FAQ

Kosher Certification and Quality Assurance

All of our products are under the Hechsher (supervision) of Rabbi Efraim Shimon Leichteig, and all chicken and meat come from Kiryas Yoel, ensuring the highest standards of kosher quality.

How long does delivery take?

We offer flexible delivery options to get your order to you quickly:

Local Delivery: Within 2-3 hours of placing your order.

Store Pickup: You can always choose to pick up your order directly from our store if that works better for you.

Same-Day Delivery Areas: We provide same-day delivery with our refrigerated truck to Staten Island, Linden, Union, Lakewood, Jackson, and Toms River. Just make sure to place your order before 1:30 PM to guarantee same-day delivery to these areas.

Our refrigerated truck ensures your items stay fresh during transport, so you can count on receiving quality products no matter which delivery option you choose!

What is your return policy?

We don't accept returns on our products. However, we absolutely want you to be happy with your purchase! If something isn't right with your order, please don't worry – we're here to help.

Simply text us at 718-435-8200 and let us know what's going on. Our team will work with you to find the best solution and make sure you're taken care of. We believe in standing behind what we sell and making things right for our customers.

What payment methods do you accept?

We accept a variety of convenient payment methods to make your shopping experience as smooth as possible:

Credit Cards: We accept all major credit cards including Visa, Mastercard, American Express, and Discover.

Debit Cards: You can use any debit card with a Visa or Mastercard logo.

Digital Wallets: We accept Apple Pay, Google Pay, and Samsung Pay for quick and secure checkout.

Cash: Cash payments are welcome for in-store purchases and store pickup orders.

All online transactions are processed through secure payment systems to protect your personal and financial information. If you have questions about a specific payment method not listed here, feel free to text us at 718-435-8200 and we'll be happy to help!

Do you offer nationwide overnight delivery?

Yes! We offer nationwide overnight AM delivery to get your kosher food or meat to you wherever you are. Whether you're away from home or just in need of fresh kosher products, we've got you covered. Check us out and experience the convenience and reliability of our overnight delivery service!